NCLIFTSS (Linking Individuals
and Families to Long-term
Services and Supports)
Streamlining access and enrollment in Medicaid
Direct Long-Term Services and Supports (LTSS)
Our Services
We'll conduct assessments to determine eligibility
for the following LTSS programs:
Personal Care
Services
Community
Alternatives Program
for Disabled Adults
Community Alternatives
Program for Children
Pre-Admission
Screening and Resident
Review Process
About Our Program
Designed to enhance quality and streamline access to LTSS
Acentra Health is proudly partnered with the North Carolina Department of Health and Human Services, Division of Health
Benefits to administer the NCLIFTSS (Linking Individuals and Families to Long Term Services and Supports) program.
Acentra Health will help enhance quality through increased provider training and technical support, outreach to under-
served LTSS eligible beneficiaries, and coordination between LTSS and benefit plans.
Announcements & Events
Personal Care Services Realignment Launch
4/08/25
Please see the Medicaid Bulletin referencing the PCS Realignment Launch!
Continue readingPersonal Care Services Rate Reimbursement Methodology for Individuals Living in Congregate Settings
3/21/25
On April 1, 2025, NCTracks will adjudicate PCS claims for 99509 SC, 99509 HC, 99509 TT, 99509 HH, 99509 HI, 99509 HQ using a per diem billing methodology to comply with NC Medicaid Clinical Coverage Policy (CCP) 3L-1. A Medicaid Bulletin was posted...
Continue readingDHB 3051 Transition
12/16/24
Beginning April 1, 2025, processing requests for PCS using the old version of the DHB3051 form will be delayed while the provider corrects the request by using the current version of the DHB 3051, Request for Services and Instructions (DHB 3051).
Continue readingPCS Rate Methodology Change Effective Jan. 1, 2025
12/03/24
Two policies will be effective on Jan. 1, 2025, and posted to the NC Medicaid website. Click here to learn more! Effective Jan. 1, 2025, the unit of reimbursement will change from a 15-minute increment to a daily per diem. Click here...
Continue readingInformation and Resources on Hurricane Helene
10/01/24
Are you in North Carolina and need help because of Hurricane Helene? This website has helpful information: ncdps.gov/Helene Go to the DPS Website For the latest information on DHB directives and flexibilities in providing services during the Disaster Recovery of Hurricane...
Continue readingVieBridge Extending Beneficiary PAs
1/03/24
The following are the steps taken each month for extending PAs for beneficiaries whose annual assessment is delayed beyond their one year anniversary. At the end of each month, the system check for beneficiaries who have not had an annual...
Continue readingWhat We Stand For
Exceptional support to help you get what you need
Streamline LTSS access and improve the coordination between LTSS and benefit plans
Shorten the time between initial contact and service enrollment
Enhance quality by offering increased provider training and technical support