Contact

• North Carolina's Transformation to Medicaid Managed Care
• Managed Care Plans, Contact Information
• Medicaid Long Term Care
• Medicaid Information for Providers

NC Medicaid Division of Health Benefits:

• Phone: 888-245-0179
• Website: https://medicaid.ncdhhs.gov/

DHHS Customer Service Center:

• Phone: 877-362-8471
• Website: https://www.ncdhhs.gov/contact/report-fraud

NCTracks:

• Phone: 800-688-6696
• Hours: Monday - Friday 8:00am to 5:00pm
• Website: https://www.nctracks.nc.gov/

Office of Administrative Hearings (OAH):

• Phone: 984-236-1850
• Website: http://www.ncoah.com

VieBridge Support Center:

• Phone: support@QiRePort.net
• Website: https://www.viebridge.net/default.aspx
• Provider Portal: https://www.qireport.net/main.aspx

North Carolina Identity Service:

• Phone: 800-722-3946
• Website: https://www.ncid.its.state.nc.us/

NC Department of Labor:

• Phone: 800-625-2267
• Website: https://www.labor.nc.gov/

Medicaid Provider Ombudsman for Managed Care:

• Phone: 919-527-6666
• Email: Medicaid.ProviderOmbudsman@dhhs.nc.gov