Transition of
Care Coordination
TCC
At a Glance
Transition of Care Coordination Program
The Transition of Care Coordination Program is responsible for providing community options for
transitioning beneficiaries from institutional care to community-based living and for beneficiaries transitioning
from managed care to Medicaid Direct.
Institutional Care to Community – Based Living
Acentra Health will serve as the Local Contact Agency (LCA), responsible for providing interested Nursing Facility (NF) residents with options counseling for transitioning from a facility back to the community.
The LCA coordinates these face-to-face conversations with the person residing in the facility, the facility point of contact and as appropriate, family members or other supports after a referral has been made by a skilled nursing facility. Click for more information
Managed Care to Medicaid Direct
The North Carolina Department of Health and Human Services (NCDHHS) has developed policies and procedures to support beneficiaries who transition between NC Medicaid Direct and NC Medicaid Managed Care delivery systems. The Transition of Care is designed to maintain continuity of care for each beneficiary and minimize the burden on providers during transition.
Acentra Health will help facilitate the transition of Medicaid services for beneficiaries who disenroll from a managed care plan and return to Medicaid Direct.
How to Apply for Medicaid
For more information and instructions on how to apply please see NC Medicaid.