From VieBridge
The following are the steps taken each month for extending PAs for beneficiaries whose annual assessment is delayed beyond their one year anniversary.
- At the end of each month, the system checks for beneficiaries who have not had an annual assessment within the past year, and their authorization ends that month. (i.e., PAs ending 11/30/2023)
- If a beneficiary meets this criteria, PA extensions are generated automatically by QiReport and transmitted to NC Tracks on the last day of the month. (i.e., PAs will transmit on 11/30/2023.)
- Providers should check NC Tracks 2 business days AFTER the last day of each month (not before), to verify the PAs are current for their beneficiaries. (i.e., Check NC Tracks 12/04/2023 for beneficiaries whose authorizations would have expired 11/30/2023.)
- A provider should ONLY contact Medicaid if it is determined that the PA was not extended for a beneficiary whose authorization expired the previous month (i.e., Provider checks PAs in NC Tracks on 12/04/2023 and the last PA in the system is 11/01/2023-11/30/2023).